Keep What You Love

Support & Help

We're here to help you get the most out of Sift Zen. Whether you have a question, need assistance, or want to share feedback, we'd love to hear from you.

Get in Touch

For support, questions, or feedback, please email us:

Response Time: We typically respond within 24-48 hours (Monday-Friday)

Frequently Asked Questions

How do I organize my photos?

Choose between Batch Mode (review multiple photos at once) or Flow Mode (swipe through one at a time). Tap hearts on photos you want to keep, then confirm to complete the organization.

Are my photos uploaded to a cloud?

No. All photo processing happens locally on your device. Your photos never leave your phone, and we never upload or access your photos.

What happens to photos I don't select?

Photos you don't mark with a heart will be safely deleted from your device when you confirm. You'll see a clear confirmation before any deletion happens.

How does the free version work?

The free version allows you to organize up to 150 photos. After that, you can upgrade to PRO for unlimited organizing at just $0.99/month (or ¥1/month in China).

Can I restore deleted photos?

Deleted photos go to your device's "Recently Deleted" album where they stay for 30 days. You can recover them from there if needed.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions > Sift Zen, and tap Cancel Subscription.

Does Sift Zen work offline?

Yes! Sift Zen works completely offline. No internet connection is required.

Which iOS versions are supported?

Sift Zen requires iOS 15.0 or later.

Report a Bug

Found a bug? Please email us at shengjieliuyun@gmail.com with:

Feature Requests

Have an idea to make Sift Zen better? We'd love to hear it! Email us at shengjieliuyun@gmail.com with your suggestions.

Privacy

Read our complete Privacy Policy: Privacy Policy